Health System Spotlight with University of Nevada Las Vegas: Clinic Workflow Assessment-Health System Spotlight with UNLV: Clinic Workflow Assessment Slides

Health System Spotlight with UNLV: Clinic Workflow Assessment Slides

Pdf Summary

Dr. Kenneth Izuora conducted a Clinic Workflow Assessment to improve vaccination rates among patients, focusing on those with Type 2 Diabetes. The clinic serves a diverse demographic with low vaccination rates, particularly for influenza. The root cause analysis identified barriers related to physician, staff, and patient knowledge and beliefs, as well as issues with EHR and vaccine supplies. The purpose was to define the current workflow, improve vaccination rates, and identify efficient interventions. Preparation involved training sessions and information review for clinic staff. The assessment, led by UNLV Health and AACE, involved various clinic staff members and highlighted the steps from patient registration to check-out, emphasizing the importance of assessments, recommendations, referrals, administrations, and documentation in the workflow. Findings showed staff enthusiasm and the need for modifications in the assessment and recommendation of vaccinations, with crucial roles for front office and medical assistants. Challenges included potential delays, vaccine availability, and inaccurate information. Next steps include implementing workflow modifications, conducting quality improvement interventions, and developing educational materials. Involving staff in the assessment process proved crucial, with a focus on implementing impactful changes efficiently. The modifications identified offer potential for quality improvement projects in the clinic setting.

Keywords

Dr. Kenneth Izuora

Clinic Workflow Assessment

vaccination rates

Type 2 Diabetes patients

diverse demographic

influenza vaccination

root cause analysis

EHR issues

training sessions

workflow modifications