Disagreeing Better Toolkit for Clinicians and Care Teams-Causes of Conflict

Video Transcription

Video Summary

In the video transcript, Dr. Hagen tries to convince her patient, Michael, of the importance of getting a booster shot, highlighting the risks of COVID and long-term effects. However, Michael remains resistant, feeling skeptical about vaccination and questioning motives. The conversation demonstrates how conflicts can arise when both parties believe they are right and struggle to understand each other's perspectives. This leads to frustration and misunderstandings. The transcript emphasizes the importance of empathy and open-mindedness in resolving disagreements effectively. It encourages viewers to assess their receptiveness through a survey and consider different viewpoints to navigate conflicts better.

Keywords

booster shot

COVID risks

vaccination skepticism

conflict resolution

empathy